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tudo-para-ia-mais-humana-pl…/dados/insights-operacionais.json
2026-04-30 06:42:00 -03:00

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{
"dependencies": [
{
"reason": "Business Platform depende ou conversa com Identity Platform para entregar experiencia humana completa.",
"source_platform": "business",
"strength": "forte",
"target_platform": "identity"
},
{
"reason": "Business Platform depende ou conversa com Integracoes Platform para entregar experiencia humana completa.",
"source_platform": "business",
"strength": "forte",
"target_platform": "integracoes"
},
{
"reason": "Business Platform depende ou conversa com Finance Platform para entregar experiencia humana completa.",
"source_platform": "business",
"strength": "forte",
"target_platform": "finance"
},
{
"reason": "Business Platform depende ou conversa com Customer Ops Platform para entregar experiencia humana completa.",
"source_platform": "business",
"strength": "forte",
"target_platform": "customer_ops"
},
{
"reason": "Compliance Platform depende ou conversa com Identity Platform para entregar experiencia humana completa.",
"source_platform": "compliance",
"strength": "forte",
"target_platform": "identity"
},
{
"reason": "Compliance Platform depende ou conversa com Docs Platform para entregar experiencia humana completa.",
"source_platform": "compliance",
"strength": "forte",
"target_platform": "docs"
},
{
"reason": "Compliance Platform depende ou conversa com Customer Ops Platform para entregar experiencia humana completa.",
"source_platform": "compliance",
"strength": "forte",
"target_platform": "customer_ops"
},
{
"reason": "Customer Ops Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "customer_ops",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "Customer Ops Platform depende ou conversa com Identity Platform para entregar experiencia humana completa.",
"source_platform": "customer_ops",
"strength": "forte",
"target_platform": "identity"
},
{
"reason": "Customer Ops Platform depende ou conversa com Docs Platform para entregar experiencia humana completa.",
"source_platform": "customer_ops",
"strength": "forte",
"target_platform": "docs"
},
{
"reason": "Docs Platform depende ou conversa com MCPs Internos Platform para entregar experiencia humana completa.",
"source_platform": "docs",
"strength": "forte",
"target_platform": "mcps"
},
{
"reason": "Docs Platform depende ou conversa com UI Platform para entregar experiencia humana completa.",
"source_platform": "docs",
"strength": "forte",
"target_platform": "ui"
},
{
"reason": "Docs Platform depende ou conversa com Compliance Platform para entregar experiencia humana completa.",
"source_platform": "docs",
"strength": "forte",
"target_platform": "compliance"
},
{
"reason": "Finance Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "finance",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "Finance Platform depende ou conversa com Identity Platform para entregar experiencia humana completa.",
"source_platform": "finance",
"strength": "forte",
"target_platform": "identity"
},
{
"reason": "Gettys Platform depende ou conversa com UI Platform para entregar experiencia humana completa.",
"source_platform": "gettys",
"strength": "forte",
"target_platform": "ui"
},
{
"reason": "Gettys Platform depende ou conversa com MCPs Internos Platform para entregar experiencia humana completa.",
"source_platform": "gettys",
"strength": "forte",
"target_platform": "mcps"
},
{
"reason": "Gettys Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "gettys",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "Identity Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "identity",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "Identity Platform depende ou conversa com Integracoes Platform para entregar experiencia humana completa.",
"source_platform": "identity",
"strength": "forte",
"target_platform": "integracoes"
},
{
"reason": "Identity Platform depende ou conversa com Customer Ops Platform para entregar experiencia humana completa.",
"source_platform": "identity",
"strength": "forte",
"target_platform": "customer_ops"
},
{
"reason": "Identity Platform depende ou conversa com Compliance Platform para entregar experiencia humana completa.",
"source_platform": "identity",
"strength": "forte",
"target_platform": "compliance"
},
{
"reason": "Integracoes Platform depende ou conversa com Identity Platform para entregar experiencia humana completa.",
"source_platform": "integracoes",
"strength": "forte",
"target_platform": "identity"
},
{
"reason": "Integracoes Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "integracoes",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "Integracoes Platform depende ou conversa com MCPs Internos Platform para entregar experiencia humana completa.",
"source_platform": "integracoes",
"strength": "forte",
"target_platform": "mcps"
},
{
"reason": "Integracoes Platform depende ou conversa com Customer Ops Platform para entregar experiencia humana completa.",
"source_platform": "integracoes",
"strength": "forte",
"target_platform": "customer_ops"
},
{
"reason": "Intelligence Platform depende ou conversa com MCPs Internos Platform para entregar experiencia humana completa.",
"source_platform": "intelligence",
"strength": "forte",
"target_platform": "mcps"
},
{
"reason": "Intelligence Platform depende ou conversa com Docs Platform para entregar experiencia humana completa.",
"source_platform": "intelligence",
"strength": "forte",
"target_platform": "docs"
},
{
"reason": "Intelligence Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "intelligence",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "MCPs Internos Platform depende ou conversa com UI Platform para entregar experiencia humana completa.",
"source_platform": "mcps",
"strength": "forte",
"target_platform": "ui"
},
{
"reason": "MCPs Internos Platform depende ou conversa com Docs Platform para entregar experiencia humana completa.",
"source_platform": "mcps",
"strength": "forte",
"target_platform": "docs"
},
{
"reason": "MCPs Internos Platform depende ou conversa com Integracoes Platform para entregar experiencia humana completa.",
"source_platform": "mcps",
"strength": "forte",
"target_platform": "integracoes"
},
{
"reason": "MCPs Internos Platform depende ou conversa com Identity Platform para entregar experiencia humana completa.",
"source_platform": "mcps",
"strength": "forte",
"target_platform": "identity"
},
{
"reason": "MCPs Internos Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "mcps",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "Platform Base depende ou conversa com MCPs Internos Platform para entregar experiencia humana completa.",
"source_platform": "platform_base",
"strength": "forte",
"target_platform": "mcps"
},
{
"reason": "Platform Base depende ou conversa com Docs Platform para entregar experiencia humana completa.",
"source_platform": "platform_base",
"strength": "forte",
"target_platform": "docs"
},
{
"reason": "Platform Base depende ou conversa com UI Platform para entregar experiencia humana completa.",
"source_platform": "platform_base",
"strength": "forte",
"target_platform": "ui"
},
{
"reason": "Public Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "public",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "Public Platform depende ou conversa com Docs Platform para entregar experiencia humana completa.",
"source_platform": "public",
"strength": "forte",
"target_platform": "docs"
},
{
"reason": "Public Platform depende ou conversa com UI Platform para entregar experiencia humana completa.",
"source_platform": "public",
"strength": "forte",
"target_platform": "ui"
},
{
"reason": "STJ Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "stj",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "STJ Platform depende ou conversa com Integracoes Platform para entregar experiencia humana completa.",
"source_platform": "stj",
"strength": "forte",
"target_platform": "integracoes"
},
{
"reason": "STJ Platform depende ou conversa com Compliance Platform para entregar experiencia humana completa.",
"source_platform": "stj",
"strength": "forte",
"target_platform": "compliance"
},
{
"reason": "STJ Platform depende ou conversa com Customer Ops Platform para entregar experiencia humana completa.",
"source_platform": "stj",
"strength": "forte",
"target_platform": "customer_ops"
},
{
"reason": "UI Platform depende ou conversa com MCPs Internos Platform para entregar experiencia humana completa.",
"source_platform": "ui",
"strength": "forte",
"target_platform": "mcps"
},
{
"reason": "UI Platform depende ou conversa com Docs Platform para entregar experiencia humana completa.",
"source_platform": "ui",
"strength": "forte",
"target_platform": "docs"
},
{
"reason": "UI Platform depende ou conversa com Business Platform para entregar experiencia humana completa.",
"source_platform": "ui",
"strength": "forte",
"target_platform": "business"
},
{
"reason": "UI Platform depende ou conversa com Identity Platform para entregar experiencia humana completa.",
"source_platform": "ui",
"strength": "forte",
"target_platform": "identity"
},
{
"reason": "UI Platform depende ou conversa com Integracoes Platform para entregar experiencia humana completa.",
"source_platform": "ui",
"strength": "forte",
"target_platform": "integracoes"
}
],
"profile_coverage": [
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "administrador_empresa",
"reading": "Administrador da empresa tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "ceo",
"reading": "CEO tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "gestor_operacional",
"reading": "Gestor operacional tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "suporte",
"reading": "Equipe de suporte tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "atendimento_cliente",
"reading": "Atendimento ao cliente tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "financeiro",
"reading": "Financeiro tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "contador",
"reading": "Contador tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "juridico",
"reading": "Juridico tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "secretaria",
"reading": "Secretaria tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "tecnico",
"reading": "Tecnico tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "usuario_final",
"reading": "Usuario final tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "cliente_externo",
"reading": "Cliente externo tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
},
{
"average_score": 100,
"best_platforms": [
"business:100",
"compliance:100",
"customer_ops:100",
"docs:100"
],
"profile_id": "planejamento_estrategico",
"reading": "Planejamento estrategico tem cobertura media 100 (excelente). As melhores plataformas devem virar referencia; as mais fracas precisam de OS direcionada.",
"weakest_platforms": [
"platform_base:100",
"public:100",
"stj:100",
"ui:100"
]
}
],
"risks": [
{
"evidence": [
"catalogOnly precisa decisao formal ou leitura responseReady minima"
],
"impact": "Pode haver contradicao entre estado tecnico e prontidao humana.",
"mitigation": "Resolver, formalizar excecao ou isolar o bloqueio em readiness.",
"platform_id": "docs",
"risk_id": "docs-blockers-catalogados",
"severity": "alta",
"title": "Bloqueio catalogado de maturidade"
},
{
"evidence": [
"tokens live por provider ainda variam por produto"
],
"impact": "Pode haver contradicao entre estado tecnico e prontidao humana.",
"mitigation": "Resolver, formalizar excecao ou isolar o bloqueio em readiness.",
"platform_id": "integracoes",
"risk_id": "integracoes-blockers-catalogados",
"severity": "alta",
"title": "Bloqueio catalogado de maturidade"
},
{
"evidence": [
"estado unsupported/configuracao incompleta precisa decisao formal"
],
"impact": "Pode haver contradicao entre estado tecnico e prontidao humana.",
"mitigation": "Resolver, formalizar excecao ou isolar o bloqueio em readiness.",
"platform_id": "intelligence",
"risk_id": "intelligence-blockers-catalogados",
"severity": "alta",
"title": "Bloqueio catalogado de maturidade"
}
],
"roadmap": [
{
"expected_human_change": "Pessoas deixam de depender de leitura tecnica e passam a receber tela, relatorio ou proxima acao clara.",
"linked_recommendations": [
"global-elevar-business"
],
"platform_id": "business",
"roadmap_id": "roadmap-01-business",
"suggested_sequence": 1,
"title": "Elevar Business Platform para atendimento humano verificavel",
"why_now": "Score medio 100; perfis mais frageis: administrador_empresa:100, ceo:100, gestor_operacional:100"
},
{
"expected_human_change": "Pessoas deixam de depender de leitura tecnica e passam a receber tela, relatorio ou proxima acao clara.",
"linked_recommendations": [
"global-elevar-compliance"
],
"platform_id": "compliance",
"roadmap_id": "roadmap-02-compliance",
"suggested_sequence": 2,
"title": "Elevar Compliance Platform para atendimento humano verificavel",
"why_now": "Score medio 100; perfis mais frageis: administrador_empresa:100, ceo:100, gestor_operacional:100"
},
{
"expected_human_change": "Pessoas deixam de depender de leitura tecnica e passam a receber tela, relatorio ou proxima acao clara.",
"linked_recommendations": [
"global-elevar-customer_ops"
],
"platform_id": "customer_ops",
"roadmap_id": "roadmap-03-customer_ops",
"suggested_sequence": 3,
"title": "Elevar Customer Ops Platform para atendimento humano verificavel",
"why_now": "Score medio 100; perfis mais frageis: administrador_empresa:100, ceo:100, gestor_operacional:100"
},
{
"expected_human_change": "Pessoas deixam de depender de leitura tecnica e passam a receber tela, relatorio ou proxima acao clara.",
"linked_recommendations": [
"docs-bloqueios-conhecidos",
"global-elevar-docs"
],
"platform_id": "docs",
"roadmap_id": "roadmap-04-docs",
"suggested_sequence": 4,
"title": "Elevar Docs Platform para atendimento humano verificavel",
"why_now": "Score medio 100; perfis mais frageis: administrador_empresa:100, ceo:100, gestor_operacional:100"
},
{
"expected_human_change": "Pessoas deixam de depender de leitura tecnica e passam a receber tela, relatorio ou proxima acao clara.",
"linked_recommendations": [
"global-elevar-finance"
],
"platform_id": "finance",
"roadmap_id": "roadmap-05-finance",
"suggested_sequence": 5,
"title": "Elevar Finance Platform para atendimento humano verificavel",
"why_now": "Score medio 100; perfis mais frageis: administrador_empresa:100, ceo:100, gestor_operacional:100"
},
{
"expected_human_change": "Pessoas deixam de depender de leitura tecnica e passam a receber tela, relatorio ou proxima acao clara.",
"linked_recommendations": [
"integracoes-bloqueios-conhecidos"
],
"platform_id": "integracoes",
"roadmap_id": "roadmap-06-integracoes",
"suggested_sequence": 6,
"title": "Elevar Integracoes Platform para atendimento humano verificavel",
"why_now": "Score medio 100; perfis mais frageis: administrador_empresa:100, ceo:100, gestor_operacional:100"
},
{
"expected_human_change": "Pessoas deixam de depender de leitura tecnica e passam a receber tela, relatorio ou proxima acao clara.",
"linked_recommendations": [
"intelligence-bloqueios-conhecidos"
],
"platform_id": "intelligence",
"roadmap_id": "roadmap-07-intelligence",
"suggested_sequence": 7,
"title": "Elevar Intelligence Platform para atendimento humano verificavel",
"why_now": "Score medio 100; perfis mais frageis: administrador_empresa:100, ceo:100, gestor_operacional:100"
}
]
}